Testimonials

From the families who's loved ones we've cared for...

Thanks,

Just a note to thank you and your staff for making my brother, sister and sister-in-law so welcome and comfortable at Harmony House on their recent visit. They continue to be so impressed and thankful for the care that you provide for our mother. Harmony House is such a warm family and we are all grateful to be a part of it.

Thanks again, Karen ~ July, 2011

Dear Staff & Residents at Harmony House!

Thank you so much for the care and attention you gave my father, Ted A., during his stay at Harmony House. We appreciate everything!

Sincerely, Michael A ~ July, 2011

Dear Ana,

Tracy & I want to thank you for being so good with LeRoy. You were able to get him to do things that we couldn't and I know it wasn't easy. We will miss visiting with you and the two Maria's. Keep up the good work.

Dolores & Tracy ~ April 28, 2011

Please forgive the tardiness in sending this note of thanks and appreciation for all your care and love to LeRoy while he lived at Harmony House. Words are so inadequate in expressing my gratitude to you Michele and your wonderful Harmony team. You are the BEST.

Lovingly, Estelle N. ~ November 18, 2010

Dear Michele and Staff,

Just a note to thank you all for the wonderful care my mother Marion C. is receiving at Harmony House. I recently enjoyed a visit to Oregon with my sister which included some great day trips... By far, the most satisfying experience was seeing how well my mother has come to adapt to her new neighbors, staff and surroundings at Harmony House. She seems to be very much "at home" and that is a comfort to me and my family. Thank you all for your excellent work!

Jeff C. ~ November 15, 2010

To all our friends at Harmony House 

It has been almost a year now since Mom came to Harmony House. It hardly seems possible. We remember so well how concerned we were last year about Mom's upcoming move. The need to find a place where she could live where she would be as safe & content as possible. We were so upset & worried. We made a decision to move Mom from the east coast for many reasons, not the least of which Karen felt that Harmony House was the right place for Mom. You have validated our trust in you over & over & over. We can never tell you often enough or sincerely enough how grateful we are for the care you give our beloved mother. An unexpected benefit is the family we ourselves have gained. You bring to all her family caring, laughter, hugs, concern & loving contact. We will never ever forget this rich time that you have made possible.

Thanks ever so much, The Creswell Family ~ November 1, 2010

Michele,

A simple thank you doesn't convey enough our appreciation for all your advice and hugs. These were very sad days for our family and you were there for us when we needed someone.

Bless you and thank you, Justus Family ~ October 2010

Just a note to tell you all how grateful we are for the care you provide for our mother Marion. Mom has been with you almost six months now & we never imagined in our most optimistic moments that this time of her life would bring her & us so much solace and meaning. The warmth, humor, care & professionalism that you all bring to Harmony House every day is truly a wonder. You all & all of the residents are part of our family now and we are grateful to be part of yours.

Please know that all of your hard work does not go unnoticed or unappreciated-you truly are a special group.
 
Karen C. & the whole family ~ May 7, 2010

A Day in the Life of Harmony House

“The Missing Bedcover”
 
Michele,
 
I have both respect and sympathy for you after this p.m. I do not know how you do it? This afternoon made me “laugh” all the way home, still laughing! All because of that silly bedcover of Doc’s. As soon as I came out of Doc’s room to leave, Laura called me over and began attacking me over her lost “stuff”- the bedcover she made herself, etc. ... meanwhile-Doris was following me around demanding I tell her where her husband was and please open the door so she could “get out”! While I waited for you to finish your phone conversation, Doris followed me everywhere, Laura looking daggers at me. Then you took over-it continued-while I slipped out the door leaving you to-I know-handling it in your own graceful way!
 
Actually, I got on my phone as soon as I got to the car to tell Sue she missed the show! I was laughing so hard I could barley talk.
 
I told her a few days ago I never feel like laughing anymore-today changed that....(but thanks for these encounters.) I will gladly give the bedcover to Laura if that would help her.
 
Thanks Michele, Love Joyce ~ April 27, 2010
Dear Staff at Harmony House,
 
After Jay and I have had the opportunity to witness how you all deal with crisis when they come we wanted to tell each one of you how much we appreciate knowing that you are all doing a great job. For the years that I spent in the Children’s hospital and witnessed how they deal with situations I can tell you it is much easier for me to have Mom there under your care than when our daughter had to be in the hospital. Knowing how well trained you are and how much you love the residents it is much easier to come home and sleep at night just knowing Mom is being well cared for.
 
The word Harmony sure does describe the atmosphere at the home. With each of you singing your very own special note it makes a wonderful song bringing a peaceful and fun place to be. If I need a boost all I have to do is spend some time there and come home refreshed knowing that God is at work.
 
Thank you! To Be a recipient of such a blessing is a real joy for us.
 
Best Regards,
Jay & JoAnne P. ~ April 27, 2010
Michele,
 
You (and your great staff) have given our family so much in the months Dorothy has lived with you! Her physical care has been outstanding and your emotional care has been better than outstanding. Thank you so for bringing Dorothy to Jay and JoAnne’s 50th celebration-that was so beyond any of our expectations and so wonderful for all of us!!! Thank you. Thank you, Thank you!!!
 
David & Karen L ~ February 22, 2010

Dear Michele,

Thanks so much for helping Jeff and I work through the insurance hassle for Mom’s needs. …. I so appreciate your willingness to take the extra time and effort to help us straighten it out. I especially appreciate your diplomacy & warmth towards Jeff despite his frustration! Thanks so much for being you –

Sincerely,
Karen C. ~ January 20, 2010

With a hugely grateful heart we wish all of you the best possible holiday season. We will never be able to thank you enough for the loving care that you all provide for our mother, Marion. We feel so fortunate to have found you and to be a part of the Harmony House family.


Thanks so much for all that you do!
The Creswell Family ~ December, 2009

We wanted to thank all of you for the very warm welcome you have extended to our mother Marion. Your warmth & professionalism & skill made a very difficult day so much easier. We look forward to getting to know each of you better as time goes on.

We want you to know that all you do makes a huge difference not only to residents but to their families as well.

The Creswell Family ~ December 9, 2009

Michele

...just a little note to “Thank You” from the bottom of my heart for the kind note…but moreover for the continued wonderful care and love you show my Dad.

I love my Dad so very much and I can’t imagine our lives and his without you and “Harmony House”.

You gave us our Dad back and I will be forever thankful!! …Thank you for who you are and your kind care of my Dad and all the residents. You set the standards for all the staff and I admire you greatly!!

Take Care, Sue

Dear Michele, Crystale, Debbie, and all the Am, Pm, Nights and On Call Staff of Harmony and Hawthorne House…

…where do we begin to “Thank”..each and everyone of you for your kindness and help…to “me”…and all the residents of both Harmony and Hawthorne House… We appreciate you “Today and Always”…for your continued help with all of us and our “special needs”…as individuals…

…with “tears in our eyes and love in our hearts”…help and kindness you deliver each and every day to all of us…please know it is our “Thank-you” to each and everyone of you for your continued help that you show me and others…with many thanks…”Today and Always”…

Jim B, & my family - Joan, Sue, Gary & Gene

Michele, staff & residents,

Linda’s last several months were the very best & most joyful she had had in years! Nothing we can say or do can possibly equal what it meant to see that she had love & meaning in her life again. We love & treasure that memory & all of you who made it possible.

Our love, Carl V. & family ~ August 19, 2009

Dear Michelle:

It is with my deepest gratitude that I write this letter. Thank you is just not enough. I will not be able to express my true feelings in this letter but would like to at least try. Please share this with all your staff at Harmony House, because without every single one of them, the amazing work you all do would not happen.

My mom, Linda V., has been with you for a short time now and my family has seen true commitment and quality from your staff. As an Emergency Department RN, I have experienced daily the horrific truth of the facilities that are not committed to the patients’ well-being or physical health. There has not been one second that my family has had any doubts about your staff making our mom/wife their #1 priority. This is evident in her ability to adjust and your staff’s ability to have 20 + family members in to visit with her. That is truly an amazing gift that we will never be able to reciprocate.

Last October, when I came to meet you and tour the facility, I felt immediate comfort and knew that your Home was the right place for my mom. I honestly did not think that I would have ever found a place that was ‘right’ for my mom or one that I could call her Home. You are a blessing to my mom, my dad and our family. Prayers are answered.

After all that, what prompted me the most to write this letter was the tremendous care that was given to my mom when she fell and fractured her hip. I know that it was not required or necessary for you to have her come back to her Home but because your staff cared about her like we do, you did what was right for her. This is the most commendable act of caring any healthcare provider/facility could ever do for a patient. This goes from being a healthcare provider to someone that makes every personal encounter have meaning to that person and their family.

What a pleasure to visit mom and see the personal connection that she has in her new Home. Thank you for making that all possible. The memory is held in the deepest part of our hearts. What a treasure.

Lastly, I want to express my appreciation for your support with my dad. The transition was difficult for him however, you’re loving support and care has made it manageable for him. It is nice to see the confidence and comfort he has with mom’s Home and the outstanding care she is blessed with daily.

With the utmost gratitude and respect,
Lindy T. ~ July 14, 2009

Staff:

Thank you for a great and loving job taking care of Gordon. We appreciate you keeping him comfortable, clean & happy while he was there. We were able to be at peace while he was there knowing he was well taken care of.

Love, Gordon Burns Family ~ July 1, 2009

Michele:
 

We really appreciate your unconditional love you gave to dad. Your hard work with Harmony House shows. Everyone does such a wonderful job caring for the residents and making them a great home. When we brought dad in we knew it was the right place for him. Knowing he could be himself.

Love, Ken, Mike, Russ, Cheryl, Janet & Jim
Thanks Again! ~ July 1, 2009

Dear Michele,

Thank you for taking so much time showing me your warm and loving care center. I am very impressed!

I am in Montana taking care of my dad and assessing his needs. When we return to Oregon I will contact you if I think my dad would fit your center. Of course, I realize there must be a room available and he would need an assessment by your nurse/staff.

Thank you again,
J. Thomson

How can I ever put into words how grateful I am for the wonderful place called Harmony House that we found 4 months ago for Mom. She just returned to Harmony House from the hospital this week, and she was welcomed with incredible open arms, warmth and love. Having had Mom in an Assisted Living Facility previously that was terrible, I never thought it would be possible to find such a place as Harmony House. Michele, you are a gift from God to Mom and to our family. The wonderful atmosphere there begins with you and trickles down to each and every tender loving caregiver that you have hired. Thank you from the bottom of my heart!

Debby M. and Family

To all who contributed to the great success of our 61st anniversary celebration, Doc and I and our family wish to thank you. Without all of you and your kind deeds, it could not have happened so beautifully. 

In Love, Joyce & Doc 

Ms. Michelle,

I am Wilma's granddaughter and I just wanted to email you and let you know that I am happy that my grandmother is able to be at Harmony House. 

I must call my dad, Raymond, to find out how she is doing as she is never in her room! (I have tried calling all times of the day).  

Dad informed me this evening that Grandma is doing excellent and spends very little time in her room.

I must tell you that the information has reassured me.  She was very unhappy in her previous residence and, since I live in Colorado, that caused me great distress. My Sunday phone calls were spent reassuring her that everything would be okay. So thank you!!  

I will have to resort to writing to her, which I know she will love, but is such a foreign method for me anymore. 

She is a wonderful woman and, though cantankerous at times, she is my world.  

I love reading your online newsletter and looking at the calendar.  I feel like I can share a little more of her world. I do look forward to seeing her picture on your website sometime soon, along with the other newer residents. 

Thanks again, to all the staff, for making my grandmother a "home". 

Sheri P. ~ June 10, 2009

Dad has been so content at Harmony House. He loves all the staff; he is “Papa” to each one. I can’t tell you how much Mom and I appreciate the wonderful care Dad receives. From meals to exercise and even entertainment; you and your staff meet all his needs, with loving kindness and respect. Thank you.

Suzanne C.

To the Staff of Harmony and Hawthorne Houses,

What a lovely Mother’s Day Tea! Thank you so much for inviting me, and for the corsage and card. It was a delightful afternoon, and it meant a lot to me to be a part of it!  All of you make me feel “at home” and I appreciate it very much!

Love, K Shelley

I have nothing but good to say about Michele and her staff at Harmony House. Everyone I’ve met is respectful, attentive, and kind. The atmosphere is great and very hospitable. The comfortable layout, with its open kitchen, dining, and fireplace areas, makes Harmony a true “home away from home.” Most important, Mom is well cared for, clean, happy, and doing much better than she was in her own residence. She’s even made new friends. Our family is very grateful.

B. Michaelian